You won’t be able to amend your delivery info for an order once your order is placed. Do not worry, simply drop us a message and we will do our best to help! Do note that, shipping delays may be expected for changes in delivery address, but we promise we will always try our best… Continue reading How do I change my delivery information?
FAQ Type: Order & Delivery
Can I request for my parcel to be left outside my residence, if there is no one home to accept my delivery?
We could, but we do not encourage it. You may request for the delivery to be arranged as such, but will we will not reimburse you or replace your order if your items are stolen or damaged in the process.
Will your delivery man call or text me before delivery?
Yes! Please confirm the delivery, otherwise we will have to reschedule your delivery. Please note that our delivery guy will only wait for 10 minutes.
Do you deliver on weekends?
We sure do! Just make sure you leave a remark “Weekend delivery” at checkout. Our regular delivery timing is from Monday to Saturday 09:30 to 17:30.
Can I collect my online purchase at the store?
Yes! Select your preferred store under the Collect in Shop option during checkout. You will receive an email within 1-2 business days, to notify you when your order is ready for collection. After receiving this notice, you may collect your order within 5 business days.
Can I receive my order tomorrow if I made a purchase today?
For next day delivery, make your order before 10am and select Express Delivery (do note that our warehouse is closed on Sundays and Public Holidays). Alternatively, we recommend swinging down to our shop to make a purchase!
What are the delivery options and when can I receive my order?
1. Standard Delivery is free. Minimum order required is $200 SGD. Items to be delivered within 3 business days, once order has been processed. 2. Express Delivery has a $20 SGD fee. Items will be delivered on the next business day by our delivery partner, once the order has been processed. Please complete your order… Continue reading What are the delivery options and when can I receive my order?