FAQ Type: Order status

If you chose for your parcel to be delivered, this means it has reached you.

If shop collection option has been selected, your status will reflect as collected.

If you chose to pick up your order from our shop, you will have 5 days to collect your items.

Your order is now with our delivery courier. Standard courier, your order will reach within 3 days. Express delivery, your order will reach you within the next business day.

If payment is successful, we will proceed to pack your order, and it will be dispatched within 3 business days from when your order was confirmed.

We are in the midst of verifying or updating your order status. If payment is not successful, your order will be cancelled.